Terms of service

Terms of service

1. Scope

These terms apply to all orders placed with Tidebelle, operated by Sami Ismail, Linienstraße 119, 82041 Oberhaching, Germany ("we", "us"), via tidebelle.com. Our Store is aimed at consumers.

2. Contract

The presentation of products in the Store is not a binding offer. By clicking the order button you submit a binding order. We confirm receipt of your order by email. The contract is concluded when we accept your order by a separate email or ship the goods. The contract language is English.

3. Prices and payment

Prices are shown in US dollars (USD) for customers in the United States, in euros (EUR) for customers in euro-area countries, and in the local currency (converted automatically and rounded) for customers in other countries. Prices include any applicable statutory VAT for deliveries within the EU. Shipping is free. For deliveries outside the EU, import duties or taxes may apply in the destination country. You can pay with the payment methods shown at checkout.

4. Delivery

We deliver worldwide. Delivery times are stated in our Shipping policy and on the product page.

5. Retention of title

The goods remain our property until full payment has been made.

6. Right of withdrawal and returns

Consumers have a statutory right of withdrawal. We grant a 30-day withdrawal and return period. Details are in our Returns & right of withdrawal policy.

7. Warranty

The statutory warranty rights apply.

8. Product use and brand

Our crib soother is a soothing toy, not a sleep aid or a medical device. Please follow the setup and safety instructions on our Setup & Safety page and in the box. Tidebelle is an independent brand. Our products are not official merchandise and are not affiliated with or endorsed by any studio or toy brand.

9. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence, we are only liable for breach of essential contractual obligations, limited to the foreseeable damage typical for the contract.

10. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country in which you have your habitual residence.

Contact: hello@tidebelle.com